FAQs | Maple OEM

Our fragrances are designed and blended in Grasse, France—the world capital of perfumery—using the finest ingredients sourced globally, then bottled and finished in Canada.

All Dune Blanche fragrances are Extrait de Parfum (EdP) — the highest concentration tier in fine perfumery, typically ranging from 20–40% aromatic compounds. This means deeper sillage, richer development on skin, and significantly longer longevity than Eau de Parfum or Eau de Toilette formulas.

You can expect 10–14 hours of longevity on skin, though this varies by skin type, climate, and application. Extrait concentration allows the fragrance to evolve through distinct top, heart, and base note phases across the day.

Yes. Every fragrance in the Dune Blanche collection is IFRA (International Fragrance Association) certified and has undergone third-party laboratory safety testing before release. We comply with all applicable Canadian cosmetic regulations.

Our collection is organized into a Men's line (Noir de Sable, Céil Étoilé, Oud Infinités) and a Women's line (Fleur de Rocaille, Vague Azur, Péché de Nuit), but fragrance is deeply personal. We encourage you to explore based on scent profile rather than category — there are no rules.

All fragrances come in a 50ml and 100ml bottle. Each 100ml bottle is a clear rectangular glass vessel with a ribbed matte golden/golden and black cap, where as 50ml bottle is clear hexagonal round glass vessel with a luxurious golden cap, designed for both elegance and longevity on the vanity.

Apply to pulse points — wrists, neck, behind the ears, inner elbows — on clean, moisturized skin. Avoid rubbing after application. Store in a cool, dark location away from direct sunlight and heat to preserve the integrity of the formula. Do not freeze.

Fragrance formulas may contain IFRA-listed allergens. Full ingredient disclosure is printed on the product packaging. If you have known fragrance sensitivities, we recommend reviewing the ingredient list before use. For specific ingredient questions, contact us at contact@duneblanche.ca.

All prices are listed in Canadian dollars (CAD). For international customers, your card provider will convert at the current exchange rate at the time of purchase.

Our fragrances are regularly priced at $99.99 CAD per 50ml bottle and $139.99 CAD per 100ml bottle. First-time customers enjoy a 15% welcome discount. Subscribe to our mailer for future promotions.

Your 15% welcome discount is automatically applied at checkout on your first order. No code is required — the discount will be reflected in your order summary before payment.

We begin processing orders quickly to ensure timely dispatch. If you need to modify or cancel an order, please contact us at contact@duneblanche.ca or +1 (942) 880-0053 as soon as possible. We cannot guarantee changes once an order has entered fulfillment.

Yes. A confirmation email will be sent to your registered email address immediately after your order is placed. Please check your spam folder if you do not see it within a few minutes.

We ship across Canada and to select international destinations. Available shipping regions and estimated delivery windows are displayed at checkout based on your address.

Domestic Canadian orders typically arrive within 5–10 business days of dispatch. International timelines vary by destination. Expedited options may be available at checkout. Please note that customs processing can add additional time for international shipments.

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can also track your order directly at duneblanche.ca/track-order.

Free shipping thresholds and promotional offers are updated periodically. Please check the Site or your checkout summary for current shipping options and rates applicable to your region.

Due to the intimate nature of fragrance, we accept returns only on products that are unopened and in their original sealed packaging. Returns must be initiated within 7 days of the confirmed delivery date. We are unable to accept returns on opened bottles.

If your order arrives damaged or defective, please contact us at contact@duneblanche.ca within 48 hours of delivery with your order number and photographic evidence. We will arrange a replacement or full refund at no cost to you.

Email us at contact@duneblanche.ca with your order number and the reason for your return. We will respond with return instructions. Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.

No. You can check out as a guest. However, creating an account allows you to track order history, manage returns, and access member-only offers.

Our team is available via:
• Email: contact@duneblanche.ca
• Phone: +1 (942) 880-0053
• Website: www.duneblanche.ca/contact

We aim to respond to all inquiries within one business day.

Your Shopping Bag